Our company initially started as a consulting house that was mainly focused on the documenting of job descriptions as well as the procedures and the operations of staff, branches and teams of institutional banks. Since then we have expanded our service offering and are able to assist any company that is looking to understand its workforce, supply management, compliance or regulatory functions, workflow or documentation management.

One of the biggest challenges facing international organisations is retaining intellectual capital and institutional memory as a result of the high turnover of skills in the workplace

PSTi enables your staff to become self-sufficient at capturing all your standard operational procedures and intellectual capital onto an integrated, electronic system. We offer training, facilitation and consulting using a tried and tested methodology.  The system houses all the required knowledge and information that your employees need to offer your customers a consistent level of exceptional service throughout the entire organisational network.