SOLUTIONS

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    PLANNING

    1. We offer workshop facilitation to assist in clarifying the organisation’s purpose.
    2. By identifying stakeholders and articulating their needs, expectation gaps can be identified.
    3. Evaluation of products and delivery channels to determine the fit to the stakeholder expectation.
    4. The deliverable is a detailed business plan that lists high-level initiatives i.e what must be done.

    Typical areas of Application:

    Accessibility allows for the transfer and flow of knowledge to your employees at the touch of a button, which will enable them to perform their duties optimally. You can also expect induction periods for new staff members to be much shorter.

    Business case for activity based organisational modelling

    • Systemise your organisation
    • Documented accumulated wisdom
    • Provide evidence of compliance
    • Support business continuity
    • Single version of the truth – cradle to grave
    • Record changes in a single repository
    • Central communication hub for changes to procedures
    • Standardise the procedure manual and make it electronically available
    • Clear demonstration of – risk mitigation, controls & evidence of control
    • Provide evidence of compliance to principals of the sound management of operational risk
    • Forms a sound base for workflow implementation, training, capacity management, activity based costing, impact analysis and resource planning

    Business Benefits

    • Clarity of roles and responsibilities between departments e.g. branches, back office, administration, internal audit and compliance
    • Identify current shortcomings, inconsistencies and control weaknesses
    • Remedial actions activities are defined in the event of something going wrong
    • Standardisation
    • Through the exercise, operational awareness and knowledge is enhanced throughout the organisation which results in better understand the importance of each person’s role
    • Collaboration between departments is improved
    • End to end activities are being identified
    • Reliance on key staff is diminished as intelligence is documented
    • The output is the basis of training new staff to ensure consistent results i.e. No broken telephone
    • Serves as a basis for branch support and as a call centre
    • Reduce financial loss
    • Provides principles for the sound management of operational risk
    • Reduction in audit fee
    • Regulatory compliance

    Are you ready to systemise your business?

    Contact us today for a quote…

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